1. Introduction
Welcome to Bypass Airport Transfers. By using our services through www.bypassairporttransfer.com, you agree to the following Terms and Conditions. We are committed to protecting your privacy and handling your personal information with care.
2. Booking and Services
2.1 Reservations
Bookings can be made through our website, mobile application, or by contacting us directly.
We reserve the right to decline or cancel any reservation at our discretion.
2.2 Service Availability
All bookings are subject to vehicle and driver availability. We do not guarantee availability of services at all times.
2.3 Fare Calculation
Fares are calculated based on the distance travelled and any additional services requested.
Additional charges may apply for waiting time, extra stops, or special requests.
3. Payments
3.1 Payment Methods
We accept various payment methods, including credit/debit cards and cash.
Unless pre-arranged, payment is due at the end of the journey.
3.2 Pricing Changes
We reserve the right to change our pricing at any time. All updates will be reflected on our website.
4. Cancellations and Refunds
4.1 Cancellation Policy
Cancellations must be made within a reasonable time before the scheduled pickup.
Late cancellations may incur a fee.
4.2 Refunds
Refunds are issued at our discretion, depending on the specific circumstances of the cancellation.
4.3 Waiting Time Charges
We understand that delays can happen, and we strive to be flexible.
For standard pickups, we offer a 15-minute waiting free of charge.
For airport pickups, you’ll benefit 1 hour of free waiting time.
After the free waiting period has elapsed, a waiting charge of £10 per 15 minutes will apply.
5. User Responsibilities
5.1 Account Information
Users are responsible for ensuring that their booking and contact information is accurate and up to date.
5.2 Conduct
All passengers must conduct themselves in a respectful and lawful manner during travel. Disruptive or abusive behavior will not be tolerated.
6. Liability
Bypass Airport Transfers is not liable for any loss, damage, injury, or expenses incurred during the journey unless caused directly by our proven negligence.
7. Amendments
We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on our website and become effective immediately.
8. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Call us: +44 7508 161079
Email: info@bypassairporttransfer.com
Website: www.bypassairporttransfer.com
Location: London, UK